Privacy Policy Statement

We respect your privacy and are committed to safeguarding your personal information. This policy explains what data we collect, how it’s used, and your rights as a user.

Information We Collect

We collect limited data only as needed for your experience and site security.

• Contact details provided voluntarily through forms, such as name, email, and phone number.
• User account data for platform features, including usernames and any chosen preferences.
• Usage data like access times, IP address, and browser type for site operation and improvement.
• Cookies and local storage data used for functionality, analytics, and remembering session preferences.

How We Use Information

Your data is used solely to deliver, improve, and protect our services.

• To provide access and support tailored to your personal writing goals.
• To communicate service updates, news, and support messages relevant to your interests.
• To analyse how visitors interact with our website and enhance user experience.
• To maintain site security and prevent misuse or unauthorised access.

Legal Basis for Processing

We only process personal data when permitted by Australian law.

Your personal data is collected and processed based on consent, necessary performance of our services, compliance with legal obligations, or legitimate business interests.

Information Sharing

We never sell your personal data and only share it when necessary.

• Trusted partners assisting with site management who are bound by confidentiality obligations.
• Service providers engaged to improve our platform, under strict privacy conditions.
• Authorities, if legally required to protect our rights, users, or comply with law enforcement.

Data Security

We employ physical, technical, and administrative safeguards to protect personal data against loss, misuse, or unauthorised access. No system is completely secure, but we actively update and review our measures to limit risk.

Your Rights

You retain control over your data and can contact us to exercise rights.

• Request access to or correction of your personal data.
• Request erasure of your data or restrict certain uses, subject to Australian law.
• Object to uses based on legitimate interest or withdraw consent at any time.
• Portability: request a copy of your personal data in a common format.

Cookies & Tracking

We use cookies to enhance your experience, remember preferences, and analyse visitor patterns. Find detailed information in our Cookie Policy.

Cookie Policy Cookie Policy

Contact Us

For any questions regarding privacy or your rights, contact our team below.

Policy Updates and Revisions

We may revise this policy when necessary. We encourage you to check periodically for the most up-to-date version.